Last Updated: April 1, 2024
At Euro Connect Solutions, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access our website or use our services.
1. Data We Collect
1.1 Personal Data
We may collect the following types of personal data from you:
- Identity Data: First name, last name, username or similar identifier, title.
- Contact Data: Billing address, delivery address, email address, telephone numbers.
- Technical Data: Internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our website.
- Usage Data: Information about how you use our website, products, and services.
- Marketing and Communications Data: Your preferences in receiving marketing from us and our third parties and your communication preferences.
1.2 Non-Personal Data
We also collect non-personal data, including:
- Aggregated Data: Statistical or demographic data that does not directly reveal your identity.
- Business Information: Company name, business type, and industry.
2. How We Use Your Data
We use your personal data for the following purposes:
- To provide and maintain our services: Including monitoring the usage of our services and administering and protecting our business and website.
- To improve our website and services: We use feedback and usage information to enhance user experience and develop new features.
- To communicate with you: Responding to your inquiries, comments, or questions.
- To provide customer support: Offering assistance for our services and troubleshooting issues.
- To send administrative information: Including updates about our terms, conditions, and policies.
- To send marketing and promotional communications: With your consent, we may send you information about new services, features, or offers that may be of interest to you.
- To comply with legal obligations: Responding to legal requests and preventing fraudulent activities.
We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason compatible with the original purpose.
3. Your Rights
Under data protection laws, you have rights regarding your personal data, including:
- Right to access: You can request copies of your personal data.
- Right to rectification: You can ask us to correct inaccurate or complete incomplete personal data.
- Right to erasure: You can ask us to delete your personal data in certain circumstances.
- Right to restrict processing: You can ask us to suspend processing your personal data in certain circumstances.
- Right to data portability: You can request the transfer of your personal data to you or a third party.
- Right to object: You can object to the processing of your personal data in certain circumstances.
- Right to withdraw consent: You can withdraw consent at any time where we rely on consent to process your personal data.
If you wish to exercise any of these rights, please contact us using the information provided in the "Contact Information" section below.
4. Cookie Policy
4.1 What Are Cookies
Cookies are small text files that are placed on your computer or mobile device when you visit our website. They are widely used to make websites work more efficiently and provide information to website owners.
4.2 Types of Cookies We Use
- Essential Cookies: These cookies are necessary for the website to function properly and cannot be switched off in our systems.
- Performance Cookies: These cookies allow us to count visits and traffic sources to measure and improve the performance of our site.
- Functional Cookies: These cookies enable the website to provide enhanced functionality and personalization.
- Targeting Cookies: These cookies may be set through our site by our advertising partners to build a profile of your interests.
4.3 Managing Cookies
You can set your browser to refuse all or some browser cookies or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.
5. Data Security
We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, accessed, altered, or disclosed in an unauthorized way. These measures include:
- Encryption of sensitive data
- Regular security assessments
- Access controls and authentication procedures
- Regular backups
- Staff training on data protection
While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security of your data.
6. Data Retention
We will retain your personal data only for as long as necessary to fulfill the purposes for which we collected it, including to satisfy any legal, accounting, or reporting requirements.
To determine the appropriate retention period for personal data, we consider:
- The amount, nature, and sensitivity of the personal data
- The potential risk of harm from unauthorized use or disclosure
- The purposes for which we process your personal data
- Whether we can achieve those purposes through other means
- The applicable legal requirements
7. Third-Party Disclosure
We may share your personal data with the following third parties:
- Service Providers: We may share your data with third-party vendors, service providers, contractors, or agents who perform services for us.
- Business Partners: We may share your information with our business partners to offer you certain products, services, or promotions.
- Legal Requirements: We may disclose your information where required by law or in response to legal process.
We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes.
8. International Transfers
We are based in Latvia, but we may process, store, and transfer your personal data in countries which may have different data protection laws. By submitting your personal data, you agree to this transfer, storing, or processing.
We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy, and no transfer of your personal data will take place to an organization or country unless there are adequate controls in place, including the security of your data and other personal information.
9. Children's Privacy
Our services are not intended for children under the age of 16, and we do not knowingly collect personal data from children under 16. If we learn we have collected or received personal data from a child under 16 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 16, please contact us immediately.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date, and the updated version will be effective as soon as it is accessible. We encourage you to review this Privacy Policy frequently to be informed of how we are protecting your information.
11. Contact Information
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Euro Connect Solutions
LV-7116, Kurzemes reģions, Limbazi pilsēta, Aspazijas bulvāris, 27
Email: info@egeneral-gr.online
Phone: +242623402043